One person, one workroom, and a stack of linen. Here is who you are actually buying from.
Who makes this
My name is Tuan Ngo and I work from Hanoi, Vietnam. There is no team behind this shop and no factory. When you order a shirt, I am the one who cuts it, sews it, presses it and puts it in the box.
This is a sole trader business, not a company. That matters in two practical ways: quantities are small and genuinely limited, and if you email with a question, you get an answer from the person who made the thing rather than from a support desk.
How it’s made
Everything is cut from natural fibre — linen, cotton, wool, silk. Nothing is mass-produced and nothing is drop-shipped from a third party warehouse.
- Clothing is cut one layer at a time and sewn with French or flat-felled seams, so there are no raw edges inside the garment.
- Embroidery is worked by hand on a hoop. A 10 inch piece is roughly nineteen hours of stitching, which is why hoop art costs what it costs.
- Craft kits are packed here from components I use myself, with a printed guide written in plain English rather than translated instructions.
- Fabric is hand-dyed in small batches. Colour varies between cuts, and that variation is the process working correctly, not a defect.
Where the work ships from
Every piece is made by hand in Hanoi, Vietnam. We are currently finalising our dispatch arrangements for each market, so the delivery estimates above are indicative. Your order confirmation email will tell you exactly where your parcel ships from and give you a tracking number.
What “handmade” means here
It means variation. Two indigo panels dipped in the same vat on the same day will not match exactly. A hand-rolled hem has a slight waver a machine hem does not. If you want two items identical to the millimetre, a factory will serve you better than I will — and I would rather say that plainly than have you disappointed when the parcel opens.
Prices include shipping
Shipping cost is built into every price on this site. I do it that way because a total that jumps when you enter your address is a bad experience, and because one clear number is easier for both of us. See the Shipping Policy for the detail.
Last updated 2026 · Craft and Loom · craftandloom.com · Questions: ngotuan0784@gmail.com